Delivery Policy
Effective Date: April 16, 2025
At Skystart Digital, operated by Cascan Digital Private Limited, we ensure professional, efficient, and secure delivery of our diverse digital services and solutions. The delivery of each service is carefully planned based on project scope, client collaboration, and technical requirements.
Depending on the type of service, deliverables will be provided through one or more of the following:
- Email (e.g., zip files, design assets, documentation, builds)
- Cloud storage links (Google Drive, Dropbox, OneDrive)
- Live deployment on your domain/server (Web, App, Backend systems)
- GitHub/Bitbucket repositories for code-based projects
- API endpoints documentation via Postman or Swagger
- App Store / Play Store delivery (for Android/iOS apps)
- Access credentials to dashboards, CMS, admin panels, etc.
Delivery timelines vary by project type and complexity:
Service Type | Typical Timeline |
UI/UX Design | 3–10 working days |
Web/Full-Stack Development | 15–45 working days |
App Development (Android/iOS/Flutter) | 20–60 working days |
Backend & API Development | 7–25 working days |
CMS Projects | 7–20 working days |
SEO & Online Growth Campaigns | 1–3 months (ongoing) |
Branding, Motion Graphics, PR | 5–15 working days |
Digital Marketing Campaigns | 7–30 working days (initial launch) |
Blockchain/AI/Cloud Services | Custom-based on scope |
Note: Timelines may vary depending on the scope, response time, revisions, and unforeseen challenges. Exact delivery dates will be clarified during onboarding or as part of the project proposal.
We reserve the right to revise or update the delivery timelines during the course of the project, with prior intimation, based on actual work progress, resource availability, and mutual discussions.
To ensure timely and successful delivery:
- Provide complete requirements, assets, and brand guidelines promptly
- Respond to feedback, approvals, and milestone reviews within 48 hours
- Avoid mid-project changes unless followed through change request protocols
We commit to:
- Deliver projects based on the approved scope and design
- Provide milestone-based progress updates
- Deploy deliverables securely using industry best practices
- Offer post-deployment support as per your plan or agreement
Full-Stack/Web/API/Backend/CMS Development
- Deployment on live servers or staging environments
- Documentation and technical support post-deployment
- Admin credentials and secure access sharing
App Development (Android, iOS, Flutter, Cross-Platform)
- App builds (APK, IPA) and submission to respective app stores
- Source code handover (if included)
- Ongoing maintenance/updates (if subscribed)
Design Services (UI/UX, Logo, Graphics, Motion Videos)
- Source files (.AI, .PSD, .XD, .Figma, etc.)
- Social media ready formats
- Video formats: MP4, MOV, or as requested
Digital Marketing, SEO, Campaigns
- Campaign preview, strategy documents, and creatives
- Scheduled deployment on your ad accounts
- Access to performance dashboards
Cloud, DevOps, Blockchain & AI Services
- Infrastructure setup on platforms like AWS, GCP, Azure
- Deployment & access credentials
- Service-level documentation and training (if required)
Project progress, revisions, updates, and milestone reviews will be conducted via:
- Email : [email protected]
- Project tools (Skystart's Portal/ Trello / Jira)
- Messaging tools (WhatsApp / Slack / Discord - as agreed)
- Video meetings (via Google Meet or Zoom) for project briefings or demos